Vacancy Details

Communicator - Client Support Executive - North East

Undergraduate Placement 2008

We are seeking to recruit a talented Client Support Executive to undertake a 12 month placement and contribute to the success of the company. You will work with the Client Support Team, assuming responsibility for the delivery of exceptional support of the Communicator product. Duties will include the successful management of first line support telephone calls and emails, efficient resolution of client queries and generation of appropriate technical documentation when required. You will also take a pro-active approach in improving internal processes and undertake the delivery of appropriate user training for new team members as required.

You will be proactive and confident with a strong professional image and a sound understanding of technology. You will have:

• Undertaken at least 2 years of a degree in a relevant discipline
• An enthusiastic attitude to customer support
• Exceptional verbal and written skills
• The ability to work unsupervised as well as within a team
• Excellent problem solving skills

To attract exceptional people we offer an excellent package. You can look forward to a competitive salary, life assurance and 25 days holiday (plus bank holidays). Personal continuous development is key; we actively encourage and support a personalised training program for you, supported by funding and payment of professional fees.

 

To apply for a graduate opportunity with us, please send your CV and covering letter to our HR department at recruitment@leighton.co.uk. You should tell us about the particular area you are looking to work in and the specific contribution that you can make, in addition to detailing the modules you have undertaken and the results achieved.